Information on the processing of personal data of users of the website www.anagrafenazionale.interno.it

This page provides information on the processing of personal data of the users who use the website (hereinafter, the ‘Site’), pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter, the ‘GDPR’).

The information provided does not concern other sites, pages or online services that can be reached via hyperlinks outside the Site domain.

Data controller

The data controller is the Ministry of the Interior, Piazza del Viminale, 1, 00184 Rome – Italy, switchboard number 06 4651.

Data Protection Officer

The Data Protection Officer (RPD) can be reached:

at the e-mail address: responsabileprotezionedati@interno.it
at the certified e-mail address: rdp@pec.interno.it

Types of data processed, purposes and legal basis for processing

Browsing data

The computer systems and software procedures used to operate the Site acquire, in the course of their operation, certain personal data relating to web browsing, the transmission of which is implicit in the use of Internet communication protocols.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning.

This information is not collected in order to be associated with identified data subjects, but by its very nature could, through its processing and association with data held by third parties, allow its users to be identified.

This category of data includes the IP addresses or domain names of the computers used by the users who connect to the Site, the URL (Uniform Resource Locator) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

The processing of user data is therefore necessary for the pursuit by the Controller of legitimate interests pursuant to Art. 6, para. 1(f) of the GDPR, related to the purposes of monitoring the proper functioning of the Site, the anonymous processing of statistical information on the use of the Site, as well as the establishment, exercise and judicial defence of rights.

The data in question could also be used for the fulfilment of regulatory obligations, pursuant to Art. 6, para. 1(c) of the GDPR, connected with the management of the Site and in order to comply with requests made by the competent judicial authorities and the judicial police, to ascertain liability in the event of any computer offences committed to the detriment of the Site.

Data communicated by the user

The optional, explicit and voluntary sending of messages to the contact addresses of the Ministry of the Interior indicated on the Site entails the acquisition of the sender’s contact data necessary to respond to the requests forwarded, as well as all personal data included in the communications, the processing of which is carried out to enable the Data Controller to provide a service to the user, pursuant to Article 6, paragraph 1(b) of the GDPR. The Ministry of the Interior invites users, when making such requests, not to send any personal data that are not strictly necessary.

Cookies and other tracking systems

What cookies are

Cookies are small text strings that the websites visited by the user send to his or her browser where they are stored and then resent to the same websites during subsequent visits. While browsing, the user may also receive cookies on his or her browser sent by parties other than the owner of the site visited (so-called ‘third parties’).

Through this Site, the user’s browser may receive technical cookies and analytical cookies comparable to technical cookies.

Technical cookies

This Site uses the following technical cookies: browsing or session cookies, which ensure the normal navigation and use of the Site, by storing the user’s navigation preferences; functionality cookies, which allow the user to navigate according to a set of selected criteria (e.g. language, pop-ups) in order to improve the service provided to the user.

These cookies are installed directly by the owner and are used, pursuant to Art. 6, para. 1(f) of the GDPR, to facilitate navigation and, pursuant to Art. 6, para. 1(b) of the GDPR, to provide the services requested by the user. Once stored on the user’s browser, these cookies are stored for maximum 12 months, without prejudice to the possibility for the user to delete them directly, if he/she so wishes, in the manner indicated in the section “How to disable and delete cookies”.

The Site also uses its own analytical cookies that collect, in anonymous form (by masking portions of the user’s IP address), statistical and aggregate information on how users navigate (e.g. number of pages visited and accessed, time spent on the site). These cookies, used directly by the operator of the Site pursuant to Art. 6, para. 1(f) of the GDPR, are assimilated to technical cookies and do not require the user’s consent. Furthermore, the aforementioned analytical cookies, once stored on the user’s browser, may remain there for up to 13 months, without prejudice to the possibility for the user to decide to disable their use on his or her browser, at any time, in the manner indicated in the section “How to disable and delete cookies”.

How to disable and delete cookies

In some browsers it is possible to set rules to manage cookies on a site-by-site basis, an option that offers more precise control over privacy. You can check your preferences on the following pages, depending on your browser.

For browsers other than those listed above, please consult the relevant guide on how to manage cookies.

Recipients of the processing

Exclusively for the purposes specified above, the personal data thus collected and processed may be communicated, in compliance with the legislation in force, to external companies engaged by the Ministry of the Interior in order to perform services of various kinds, such as, by way of example, the maintenance and support of the Site and related services, which will be duly appointed as data processors by way of a specific contract. The personal data provided are not disseminated in any way.

In addition, where necessary, the data may be disclosed to the competent authorities and other public entities that request them on the basis of the laws in force and in connection with investigations and proceedings relating to the prevention, detection and prosecution of criminal offences, as well as for the legal defence of rights.

Data retention period

The personal data provided by the user and/or collected by the Controller through the use of the Site will be kept for the time strictly necessary to provide the services requested and to carry out the related technical and security operations, as well as, once the latter has ended, for the time period established by the regulations in force for administrative and, if necessary, defence purposes.

With specific regard to cookies, the retention periods are indicated in the preceding paragraphs.

Place and method of data processing, nature of data provision and consequences in case of refusal

The processing operations connected to the web services offered by the Site take place at the Data Controller’s premises and are only carried out by technical staff authorised to process data, taking appropriate measures to ensure that they are processed appropriately and in accordance with the purposes for which they are managed.

The personal data are processed by automated means and will not be transferred to non-EU countries.

With the exception of the conditions specified for browsing data and cookies, the user is free to provide his or her personal data for the purposes set out in this notice, but failure to do so may make it impossible to obtain the requested service.

Rights of data subjects

The data subject has the right, at any time, to obtain confirmation of the existence or non-existence of data concerning him/her. He or she also has the right to request, in the forms provided for by law, the correction of inaccurate personal data and the integration of incomplete data, and to exercise all and any other rights under Articles 18-22 of the GDPR, where applicable.

The relevant applications must be submitted by forwarding them to the data controller.

If the user considers that the processing has been carried out in a manner that fails to comply with the GDPR, he or she may also refer the matter to the Supervisory Authority, lodging a complaint pursuant to Article 77 of the GDPR.

Further information on your personal data protection rights can be found on the website of the Italian Data Protection Authority at www.garanteprivacy.it: Apre una nuova finestra

Virtual waiting room

The ‘virtual waiting room’ service is only activated in situations where the access point to the registry services on the www.anagrafenazionale.interno.it website is busy, in order to handle the possible high frequency of accesses within a short timeframe.

Third-party technical cookies are used for the service in order to optimise the operation of the site, avoid instability and disruption of access points, guarantee the security of the service and improve the user’s browsing experience.

Consent is not required for this type of cookie.

The service is provided by: Queue-it

Last updated: November 2022.

This notice may be subject to change. You are therefore advised to check this webpage regularly and to consider the most up-to-date version of the information contained herein.

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